furnace issues

Furnace Replacement

Is it time to replace your furnace? As winter rolls around, you may be starting to think about your home’s heating system. Many heating systems will last 10 to 15 years with regular maintenance, so if your system is older, it may be time to replace it. Furnace replacement can be daunting but with Custom Klimates, it is a breeze. Age is not the only sign of furnace problems. Here are some other things that you should be considering when it comes to your home’s furnace that may lead to …

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Google Rating

5.0

Based on 104 reviews

Custom Klimates

5.0

THE WILBORNS

02:11 06 Dec 24

Candice Forlano

16:34 04 Dec 24

Great customer service. Jake was extremely helpful and explained everything to me and was able to help above and beyond. I highly recommend them.

No Tails Boutique

14:35 02 Dec 24

Amazing service every single time!

Brian Watkins

16:28 14 Nov 24

The Custom Klimates team is awesome all around! Im a new customer this year. They provide maintenance for my HVAC units and helped me solve an issue with my furnace. They laid out my options and got everything back. Great communication on scheduling and Cedric is the man!

KEVIN BARKER

18:38 06 Nov 24

Another great experience with Custom Klimates. Service techs are the best. Both Cedric and Alex are very knowledgeable, and also effective and efficient.

Scott Chastain (GAHusker)

15:39 06 Nov 24

Lance, Mark and Cedric were all very professional and responsive to fixing our problem. We will be using Custom Klimates for all of our HVAC needs in the future.

Karen Snodgrass

21:01 04 Nov 24

Tim Morris

16:24 04 Nov 24

I recently had the pleasure of working with Custom Klimates, and I can’t recommend them highly enough! From start to finish, the experience was seamless and professional.

Gwen Baum

16:22 04 Nov 24

Great service. Reliable and trustworthy

Michele Mizzell

18:06 29 Oct 24

The most honest and reliable company. We love our technician Cedric.

Adrienne Appleby

20:31 27 Oct 24

As a trades professional myself, I appreciate the honest and thorough services that I have received from this company. Cedric has a great understanding and love for fixing machines. I will continue to refer my friends, family and clients to CK!

Ann Caren

18:04 25 Oct 24

* New review 10/25/24 - Cedric is great. 5.0 stars. Always courtesy and respectful of my home. Explains all issues, concerns and charges fully. I also appreciate his attitude and professionalism.My 21 year old HVAC system has been struggling for a few years. Recently though temps were above 85 degrees in our house. Jason and Luis came out on a service call. What I had hoped would be a simple freon charge turned out to be a complete system replacement...to my advantage. With my leak and the phasing out of the R22 refrigerant replacing was the way to go. Jason was great about explaining everything including my financing options. When install day came Luis and Jason were very professional and stuck around after install to make sure the new unit worked. Even repaired a faulty wire outside at the condensing unit and installed a new return inside my house. Will definitely recommend.

Carol Miller

13:26 24 Oct 24

Why can’t I leave 20 stars?? 10 for Austin and 10 for Cedric!! It is certainly a pleasure and relief to know you have such qualified and knowledgeable employees representing your company!! I actually get excited to be part of the Custom Klimates club, as I always learn something new about my HVAC with each visit!! They explain what they did and why they did it!! Please please let me know how you find such knowledgeable and respectful men!! I really can’t say enough on how fabulous they are!! I will be y’all’s customer for life!! And my company now uses them too!!!

Tony Jones

17:48 23 Oct 24

Great team and good work

Katherine Gilbert

17:30 22 Oct 24

Love working with this company. Honest and upstanding people. Alex Crawford does amazing work and is always so helpful. Cedric is great too and so is Austin!!! Thanks guys for making this HVAC stuff pleasant :-)

Derek Iverson

15:10 22 Oct 24

Klimate technicians came in and did an excellent job service in our equipment!

Blank Nate

14:30 17 Oct 24

Behrooz Shahbazi

16:23 14 Oct 24

Cedric the technician worked on our HVAC system today. He is knowledgeable and does his job well. We are very happy with Cedric and CUSTOM KLIMATES providing such high standard service in our residence and business.

PD WoodWerkz

20:34 10 Oct 24

I recently had my Fall HVAC maintenance appointment and as usually Cedric did an excellent job. I am so very happy with the work and the conscientious focus Cedric and the rest of the Custom Klimates team has on doing an outstanding job and making sure that all is well with the units. I left my previous HVAC service company when I moved to Canton. I have never looked back nor wished I still had the old company. Custom Klimates is the best I've ever had. Outstanding work and customer service.- - -Dave Sanek

Sandra Blenner

13:49 27 Sep 24

Don Scheiwe

21:37 19 Sep 24

Cedric always completes necessary service with integrity and promptness. He also makes me aware of other potential or existing concerns even when it is not related to the HVAC system. I appreciate his consistent work ethic of going above and beyond what is required.

Jeff

16:45 16 Sep 24

Kylee Lovelace

23:25 15 Aug 24

I highly recommend Custom Klimates for any and all of your HVAC needs. They are professional experts who really know how to fix your problems instead of just trying to sell you a new Air Conditioner. They are the only ones who fixed my air conditioner that hasn’t cooled like it should in 4 years. Austin, Alex, Cedric, and the rest of the team are absolutely the best in the business. Give them a call for any of your HVAC needs.

Rick H.

02:26 07 Aug 24

Cedric has been my HVAC technician for a while. He is highly skilled and I trust his expertise

ken eggers

17:10 22 Jul 24

Cedric one of the Technicians for Custom Klimates has done a great job on my home HVAC's.

Lois Muzio-Clark

19:09 17 Jul 24

Louis Heid

12:48 16 Jul 24

Cedric came and our AC unit was frozen on the hottest day of the year! Thank you to Cedric and the team from custom klimates our unit was fixed, home was cool and our grandchildren got a great night's sleep.

K Star

18:19 10 Jul 24

The beginning of May I got a new HVAC system and vent installed I could not have been happier with everything. Cedric and Matt answered all my questions and addressed any concerns. Cedric, Matt and the rest of the crew were awesome during the installation process!! They were very prompt, knowledgeable and efficient. The process was very smooth and the pricing was reasonable. After installation, a tumbler with some yummy cookies were mailed to my home. How awesome is that? Thank you!

Lindsey Taylor

14:46 02 Jul 24

This is one of the best companies we have ever worked with. We purchased three new HVAC units for our current house and one for a previous home. Cedric and Alex are the best, most knowledgeable, patient, and detail oriented techs out there! Lance, Matt, and Beth are also a joy to work with! I will always recommend Custom Klimates for any HVAC concerns or installations!

Geoffrey Simmons

13:01 27 Jun 24

Custom Klimates proved responsive and reacted to my HVAC woes professionally. Alex was an exceptional representative for the company displaying competence and care while understanding the importance of an expeditious repair to our ailing air conditioning system. I highly recommend this company and Alex; we are fans and customers for life now.

Laurie Coleman

18:27 17 Jun 24

All I can say is Alex is amazing. He went out of his way to help me work out the maintenence plan etc. On time and very trustworthy. We had Cedric in the past and he was also another great guy! We will continue to use them for all our AC needs !!

Paul Houston

00:46 11 Jun 24

Great experience with CK! They serviced my HVAC unit and repaired it for me. They did a great job and were very fairly priced. I'd recommend them to anyone.

Lucy Pereira

12:44 06 May 24

We've used Custom Klimates the past couple years and have really appreciated the amazing service! Cedric is amazing! Highly recommended!

Jesus Garcia

17:53 30 Apr 24

SAM

20:23 24 Mar 24

I highly recommend Custom Klimates for your HVAC needs! They did an outstanding job in the installation of my Bryant Heating & Cooling System! Cedric is very honest, knowledgeable and trustworthy thus making my decision to invest in such a large home purchase an easy one. Cedric and the installation team were very courteous, professional and thorough in the explanation of my new system. Lance and Matt ensured the accuracy of measurements and which system would best suit my home needs. I'm very grateful for this local company and each team member!

DeAnn Birchfield

23:06 03 Jan 24

Cedric has been to our home twice for emergencies. He did an amazing job and showed up same day both times. Highly recommend Custom Klimates!!

Jerry Abee

17:44 18 Dec 23

Mary Binicewicz

16:13 05 Dec 23

Cedric, my HVAC guy, is such a great help in always describing the possibilities that my AC/Furnace could happen and resolutions, as well. He takes good care of me. Thank you Cedric and Custom Klimates!!

Chris Kernion

21:55 16 Nov 23

These guys do a great job at a reasonable price. Cedric is the best!

Eric Cychosz

02:59 08 Nov 23

Spoke with the receptionist at CK and they sent a service tech out to look at my unit. The tech was personable, professional and most important very knowledgeable. Diagnosed quickly and we were back up and running in no time.

Pam Neighbors

17:49 01 Nov 23

Julie Gibson

13:55 01 Sep 23

Great service! Cedric was courteous, prompt, and very professional. Highly recommend for all your HVAC needs!!

Matthew Price

20:45 17 Aug 23

Wow! This company is incredible. Cedric was the Service Tech, and he was professional and extremely knowledgeable. He did an amazing job explaining what he was doing and why he was doing it. He was so passionate about his work, and I didn't feel like he was trying to push me into buying another unit just to make a sale. He was extremely informative, and he offered suggestions based on his past experiences. I have been so impressed by him the two times he has come out to service our unit. When it is time to replace the unit in the future, it will be Custom Klimates that gets the call. They are simply amazing.

Kelly Brooks

15:12 16 Aug 23

I operate a national renovation firm and I hired these guys to install a tankless water heater on my personal property. They were prompt and professional and a great price. I wish I could have them as a vendor for us in every market we operate in across the country.

Bekah Adamson

21:50 07 Aug 23

I love my Bryant Evolutions variable speed unit that keeps us comfy while saving energy/money!! Family owned and operated with over 8 yrs in business. Thanks CK!

Alex Berkobin

21:08 02 Aug 23

Definitely recommend! Cedric was very professional, honest and helpful with his service and recommendations.

Andrew Lako

20:51 28 Jul 23

Great company to work with. Scheduling was quick and easy. Response time was much faster than other companies. The tech who arrived took very good care of us and went above and beyond in answering our questions and helping us plan our HVAC needs for the future. Highly recommend.

Christina Reissig

17:03 17 Jul 23

Fantastic honest techs

19:40 11 Jul 23

My go to HVAC company. Called a different company initially to repair our older unit. Was simply just quoted a price for a new furnace and told the unit was not worth troubleshooting or repairing because of its age. Called Custom Klimates and they came out and identified/ repaired the issue that saved us thousands. Very happy we found Cedric and this trustworthy hvac company.

Donna DeMartino

19:13 10 Jul 23

Great company to work with! The man was reliable and honest with what he was doing for the AC. He was so friendly to talk to and very thorough with his work! Will definitely be working with this company from here on out!!! Can’t say nicer things about them.

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Facebook Rating

4.7

Based on 15 reviews

Custom Klimates

4.7

16:36 19 Jul 21

Custom Klimates did a fantastic job installing our Heating and Air Conditioning Systems. We had three Bryant Evolution Systems installed in our home. Jason, Drew, Kevin, and Raul were extremely professional, and efficient. They installed our basement system one day and then came back to install the two upstairs units on another day. From start to finish the whole process was easy. Jason came out initially to give us a quote and spent over 2 hours measuring, taking pictures, and inspecting our current system. He then thoroughly explained what he was going to do, how long it would take, what I could expect during and after installation, and what financing options were available. He really took his time to make sure that I was comfortable in my decision to go with them. Installation was quick and expertly done, and the site was cleaned up prior to them leaving. I would definitely recommend this company to anyone looking for a system replacement or service. 😀

19:44 21 Apr 21

Very professional. I had the pleasure of using this company twice. They were kind, caring and personable. Returned my call in a timely manner and came to do repairs quickly. Kudos it is refreshing to find a company like this to help you in a time of need. I highly recommend them. Thank you Custom Klimates team. Keep up the good work!!!!!Susan HanleyMarietta GA

16:49 04 Jul 20

Recently, Custom Klimates installed two new air conditioning systems in our home. Both systems included the A/C condenser on the outside of our home as well as the air handler on the inside. Tim and his crew of technicians also installed additional ductwork that was required to adequately expand coverage of the system in the upstairs area of our home. The entire Custom Klimates staff was extremely professional with all aspects of the installation process and answered all our questions as the job progressed. In short, they went above and beyond to ensure that we were fully satisfied. I strongly recommend Custom Klimates to anyone needing air conditioning system work.

12:55 05 Jun 20

Friendly, knowledgeable, and excellent service. They just replaced our whole upstairs unit including duct work and lines. We could not be happier with our new system. Looking at doing the downstairs now. Recommending to all our friends!

15:33 25 Mar 20

Called a few moments ago and spoke with a gentleman who was extremely rude. I proceeded to ask him about his marketing/social media department and he cut me off stating the company did not have one and regardless they were uninterested in my business. Never again. Go elsewhere!

21:47 30 Oct 19

We have been a customer for a while. They always come when they say & do an excellent job with our maintenance. They explain everything they do. We would definitely recommend Custom Klimates.

13:37 21 Mar 19

Family owned and operated. Excellent customer service and fair pricing.

02:28 31 Mar 18

16:58 04 Feb 18

13:20 28 Jun 17

I use Custom Klimate for general maintenance on my HVAC. They are prompt with service, kind and considerate and reasonably priced. It gives such peace of mind to know the AC units are working their best.

14:35 25 May 17

They are awesome! They did a great job on my personal home and rental property. They save me so much time and worry about my rental property.

23:52 06 May 17

16:30 21 Apr 17

On time, courteous and affordable. I would recommend them to any of my friends.

14:21 18 Jan 17

My upstair's heater stopped working and the temperature high that day was in the 30's. I called Kustom Climates and they were out the same day. Fast, friendly, reliable service at a great price. Will definitely call them again.

00:29 25 Apr 16

This is a family business with extensive HVAC and mechanical experience. They have always been there for me exactly when I needed them. Love these folks!

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