16:07 01 Mar 21
Jason and his crew with Kustom Climates are very professional and extremely easy to work with. The work was completed timely and met all of our expectations. They will definitely be our source for any additional HVAC needs in the future.
23:46 23 Feb 21
We have used Custom Klimates for several years and this install was for 2 systems. They were on time each day they were working at the home. Each person working on the systems were very professional, polite, and extremely knowledgeable. It was a 4 day install. They made sure everything was completed correct the first time and did not rush it. We would use them again!!!
18:09 15 Oct 20
18:58 30 Sep 20
Very professional, courteous team who did a meticulous job replacing hot water heater. Highly recommend.
14:31 24 Sep 20
Great service. tech arrived exactly in the time promised and repaired unit quickly and at a fair price.
13:38 19 Aug 20
21:01 06 Aug 20
20:00 29 Jul 20
I had the pleasure of working with Lance for the last few months and I cannot be any happier. He is very professional, honest and great to work with. Do yourself a favor and give these guys a call for all your HVAC needs.
18:44 30 Jun 20
We needed a mini-split ductless system put in to provide HVAC to some space that was not in the original ducting plan for our house. Jason and his team worked well with us, listened to our desires, came on time, and finished our project earlier than estimated. They were efficient, thoughtful in their work, and got done before the heat of the day really settled in at our house. We were very pleased with their work.
15:19 17 Jun 20
11:44 18 May 20
Hyper-Responsive, very thorough, very trustworthy, professional and dependable.These are my go to from now til the day I die.
19:38 04 May 20
Custom Klimates installed our new outside condensor unit and did a great job! The pricing was competitive and they managed our warranty replacement thru the manufacturer. The job was completed quickly andwe are enjoying our new a/c unit.
19:13 06 Apr 20
Showed up on time and quickly replaced my waterheater at a reasonable price and cleaned up after they were done...very wekl done. Thanks Lance and Tim...you guys rock!!!
01:15 22 Oct 19
Jason has great customer service and installed a mini split system in our basement. He was professional and reasonable. They waited for me to finish the basement with the drywall before they came back. It was a fairly smooth process. I would recommend them. Also the mini Split looks pretty good.
23:29 24 Jun 19
04:02 23 Sep 18
02:00 20 Sep 18
13:20 17 Aug 18
My 21 year old HVAC system has been struggling for a few years. Recently though temps were above 85 degrees in our house. Jason and Luis came out on a service call. What I had hoped would be a simple freon charge turned out to be a complete system replacement...to my advantage. With my leak and the phasing out of the R22 refrigerant replacing was the way to go. Jason was great about explaining everything including my financing options. When install day came Luis and Jason were very professional and stuck around after install to make sure the new unit worked. Even repaired a faulty wire outside at the condensing unit and installed a new return inside my house. Will definitely recommend.
19:40 17 Jul 18
14:37 06 Jul 18
Brannon came out a diagnosed the issue right away. Our air exchanger was back up and running with out issues with in the hour. Thanks so much!
12:53 06 Jul 18
From my first phone to the completion of installation, Jason and his team provided outstanding customer service. All questions were answered, installation was quick and clean, and pricing was excellent considering the service provided. I would highly recommend Custom Klimates to anyone with HVAC needs.
14:34 03 Jul 18
Brannon was awesome! Explained everything! Not looking to buy another A/C unit soon. Will I definitely recommend!
14:11 02 Jul 18
As a property manager and homeowner, I highly recommend them for both residential and commercial. Can't beat the service!
22:39 30 Jun 18
12:37 29 Jun 18
03:02 29 Jun 18
22:08 28 Jun 18
16:55 25 Jun 18
05:16 24 Jun 18
Very pleased with my new air conditioning unit. Work men very pleasant and efficient.
18:49 23 Jun 18
Brandon and Louis are the bomb, friendly, professional, and fast. The are proficient at what they do. My house is cool again and they walk you through everything about the new system. Thank you for the hard work to make my home comfortable again. Custom klimates is the way to go!
18:43 23 Jun 18
The Jones House is Cool again!!! Thank You Brandon and Louis did an outstanding job! Very professional and fast, great people, great service, and hard workers! Thank you so much!
23:24 21 Jun 18
23:00 21 Jun 18
11:49 19 Jun 18
Prompt, professional and efficient. I’m a little biased because I’ve known these guys for years, but no other HVAC company would take care of my family a well as they do while I’m away.Without any reservation I would recommend Custom Klimates for any of your needs.
01:05 19 Jun 18
Update: 06/18/2018Our AC condenser went out unexpectedly late on Saturday, Father’s Day Weekend. Tim, Jason & Brannon worked diligently to get AC back into our house. They provided us with portable units until they were able to get the required parts and had me up and running in no time. I can’t brag enough of what a phenomenal job this team has done for my family and having two toddlers and a newborn in the house they couldn’t have been quicker! They maintained constant communication and made sure it was done correctly! An amazing tidbit of information that was tremendous was that the Custom Klimates team registers the warranty on their installed products on the behalf of the home owner in getting the full benefits of the warranty of the installed system and in our case a full 10 year warranty on our Bryant system. May the LORD Jesus bless this amazing team!!!05/12/2018:Let me tell you, we had our entire HVAC system replaced in July of 2017 and I can’t say enough great things about the team at Custom Klimates. In an emergency they came through with incredible speed and workmanship. Tim, the owner carries incredible integrity and character. He and Jason, the General Manager, educated me on everything I could possibly know and more about my system. I highly recommend Tim and his staff to provide you with the highest of customer friendly service to exceed any of your expectations! If there happens to arise an issue be quick to get in touch with Tim and he will go the furthest possible distance to personally see through an issue. LORD bless Tim and the team at Custom Klimates!
22:23 18 Jun 18
19:46 18 Jun 18
23:15 17 Jun 18
Excellent caring folks who do a great job taking care of their customers. Very pleased with new system it's even better than I imagined. I definitely recommend Custom Klimates for your AC and Heat.
11:08 16 Jun 18
17:56 26 Jan 18
Great service! The tech was VERY knowledgeable, on time, friendly and explained the problem and solutions very clearly. Thanks James!
19:22 17 Sep 17
Needed HVAC system replacement last month.They were quick to respond,very competitive on price and did professional job.These guys are the ones to call for A/C !!!!!
14:02 23 Jun 17
13:50 02 Jun 17
They did a great job and here is why:• They were affordable.• They were quick to respond to my need.• They were punctual in arriving to my house.• They called ahead of time to let me know when they were arriving to make sure I was home and ready to receive them.• They were friendly and asked questions so they could best assess the situation.• They offered payments via cash, check, or credit card.• They provided follow up after their visit and consultation.• They were affordable.
13:28 28 Mar 17
As a Commercial Property Manager, I am always looking for a reliable person/company to help with HVAC needs at my shopping centers. Custom Klimates is always eager to help and they have a quick turnaround with anything I ask of them. Whether it is something as simple as an inspection of a unit or a full blown replacement, I know that it will be done right and on time and at a good price. I also always recommend their services to my tenants in case they need someone to help them with the HVAC maintenance. Wish I could give more than 5 stars!
16:54 07 Mar 17
16:49 04 Jul 20
Recently, Custom Klimates installed two new air conditioning systems in our home. Both systems included the A/C condenser on the outside of our home as well as the air handler on the inside. Tim and his crew of technicians also installed additional ductwork that was required to adequately expand coverage of the system in the upstairs area of our home. The entire Custom Klimates staff was extremely professional with all aspects of the installation process and answered all our questions as the job progressed. In short, they went above and beyond to ensure that we were fully satisfied. I strongly recommend Custom Klimates to anyone needing air conditioning system work.
12:55 05 Jun 20
Friendly, knowledgeable, and excellent service. They just replaced our whole upstairs unit including duct work and lines. We could not be happier with our new system. Looking at doing the downstairs now. Recommending to all our friends!
21:47 30 Oct 19
We have been a customer for a while. They always come when they say & do an excellent job with our maintenance. They explain everything they do. We would definitely recommend Custom Klimates.
13:37 21 Mar 19
Family owned and operated. Excellent customer service and fair pricing.
02:28 31 Mar 18
16:58 04 Feb 18
13:20 28 Jun 17
I use Custom Klimate for general maintenance on my HVAC. They are prompt with service, kind and considerate and reasonably priced. It gives such peace of mind to know the AC units are working their best.
14:35 25 May 17
They are awesome! They did a great job on my personal home and rental property. They save me so much time and worry about my rental property.
13:36 12 May 17
Bekah Dudley Adamson
23:52 06 May 17
16:30 21 Apr 17
On time, courteous and affordable. I would recommend them to any of my friends.
14:21 18 Jan 17
My upstair's heater stopped working and the temperature high that day was in the 30's. I called Kustom Climates and they were out the same day. Fast, friendly, reliable service at a great price. Will definitely call them again.
00:29 25 Apr 16
This is a family business with extensive HVAC and mechanical experience. They have always been there for me exactly when I needed them. Love these folks!