furnace issues

Furnace Replacement

Is it time to replace your furnace? As winter rolls around, you may be starting to think about your home’s heating system. Many heating systems will last 10 to 15 years with regular maintenance, so if your system is older, it may be time to replace it. Furnace replacement can be daunting but with Custom Klimates, it is a breeze. Age is not the only sign of furnace problems. Here are some other things that you should be considering when it comes to your home’s furnace that may lead to …

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Google Rating

5.0

Based on 66 reviews

Custom Klimates

5.0

Julie Gibson

13:55 01 Sep 23

Great service! Cedric was courteous, prompt, and very professional. Highly recommend for all your HVAC needs!!

Matthew Price

20:45 17 Aug 23

Wow! This company is incredible. Cedric was the Service Tech, and he was professional and extremely knowledgeable. He did an amazing job explaining what he was doing and why he was doing it. He was so passionate about his work, and I didn't feel like he was trying to push me into buying another unit just to make a sale. He was extremely informative, and he offered suggestions based on his past experiences. I have been so impressed by him the two times he has come out to service our unit. When it is time to replace the unit in the future, it will be Custom Klimates that gets the call. They are simply amazing.

Kelly Brooks

15:12 16 Aug 23

I operate a national renovation firm and I hired these guys to install a tankless water heater on my personal property. They were prompt and professional and a great price. I wish I could have them as a vendor for us in every market we operate in across the country.

Bekah Adamson

21:50 07 Aug 23

I love my Bryant Evolutions variable speed unit that keeps us comfy while saving energy/money!! Family owned and operated with over 8 yrs in business. Thanks CK!

Louis Heid

20:05 07 Aug 23

Cedric Cartiaux did an outstanding job of diagnosing and fixing our unit which was leaking water into our garage. Thank you Cedir cna Custom Klimates !!!

Alex Berkobin

21:08 02 Aug 23

Definitely recommend! Cedric was very professional, honest and helpful with his service and recommendations.

Andrew Lako

20:51 28 Jul 23

Great company to work with. Scheduling was quick and easy. Response time was much faster than other companies. The tech who arrived took very good care of us and went above and beyond in answering our questions and helping us plan our HVAC needs for the future. Highly recommend.

Christina Reissig

17:03 17 Jul 23

Fantastic honest techs

19:40 11 Jul 23

My go to HVAC company. Called a different company initially to repair our older unit. Was simply just quoted a price for a new furnace and told the unit was not worth troubleshooting or repairing because of its age. Called Custom Klimates and they came out and identified/ repaired the issue that saved us thousands. Very happy we found Cedric and this trustworthy hvac company.

Donna DeMartino

19:13 10 Jul 23

Great company to work with! The man was reliable and honest with what he was doing for the AC. He was so friendly to talk to and very thorough with his work! Will definitely be working with this company from here on out!!! Can’t say nicer things about them.

Melanie Sherman

17:18 06 Jul 23

Our air was out when we came home from vacation over July 4th. My husband called early this morning and Cedric came out in two hours and got it going again right away. Couldn’t ask for service.

Brigette Norris

13:37 02 Mar 23

Brittany Weathers

11:53 18 Aug 22

Our A/C went out Tuesday night and it was a whopping 80+ degrees in our home. I did a search and called Custom Klimates the next morning on my search to get it repaired. The woman who answered was very understanding and attentive. She sent someone out that afternoon (yesterday). Ashton was amazing. Very attentive and knowledgeable. Replaced the part we needed, and now we have cold air! Very reasonably priced! My husband and I ended up buying the maintenance package. Custom Klimates will for sure get our business from now on.

Doug Philbrick

23:23 01 Aug 22

In these trying times it nice to find a group that do what they say they are going to do. Tim and Lance are your guys! They replaced 2 26 YO systems in less than a day and undid my HOT, under the collar problem!

Scott Chastain (GAHusker)

17:23 22 Jul 22

Lance, Mark and Cedric were all very professional and responsive to fixing our problem. We will be using Custom Klimates for all of our HVAC needs in the future.

Brian King

00:07 17 Jun 22

Absolutely the "BEST" Hvac company I have ever dealt with. From the time you call the office and talk with Beth. Too when the technician arrives. It is just a Pleasure to deal with a business like this. Cedric came to our house today, he diagnosed the problem, he went above and beyond to take care and get us back to Cold air quickly. Cedric was off the charts "Great". Beth at the office was a Pleasure to talk with. I have Absolutely found our HVAC company from now on. Thank you so much for your Top notch efforts to help us during this Heat wave!

Christopher Peden

17:29 09 Jun 22

Sang Nguyen

19:00 17 May 22

Bret McClellan

23:47 03 Sep 21

Excellent service

Fred Sullivan

00:31 06 Aug 21

Very affordable and accountable. Cannot ask for more than that.

Jake Cordle

16:32 19 Jul 21

Custom Klimates did a fantastic job installing our Heating and Air Conditioning Systems. We had three Bryant Evolution Systems installed in our home. Jason, Drew, Kevin, and Raul were extremely professional, and efficient. They installed our basement system one day and then came back to install the two upstairs units on another day. From start to finish the whole process was easy. Jason came out initially to give us a quote and spent over 2 hours measuring, taking pictures, and inspecting our current system. He then thoroughly explained what he was going to do, how long it would take, what I could expect during and after installation, and what financing options were available. He really took his time to make sure that I was comfortable in my decision to go with them. Installation was quick and expertly done, and the site was cleaned up prior to them leaving. I would definitely recommend this company to anyone looking for a system replacement or service.

Ben M

21:08 03 Jun 21

Had a wiring issue installing a thermostat. Called Custom cooling and they were at my house in an hour to correct the issue. Great service at a reasonable price. I’m beyond amazed with the service I received.

kyle hungarter

17:43 24 May 21

Great company got the AC installed in a day. They were on time and very professional. The quote I received never changed and will use again.

Susan Hanley

19:37 21 Apr 21

I had the pleasure of usng this company twice. Extremely professional and courteous. On time and affordable. Returns your call in a timely manner. I would highly recommend these guys. You won't be dissapointed!!!

Allison Morgan

16:07 01 Mar 21

Jason and his crew with Kustom Climates are very professional and extremely easy to work with. The work was completed timely and met all of our expectations. They will definitely be our source for any additional HVAC needs in the future.

Darrell Clarke

23:46 23 Feb 21

We have used Custom Klimates for several years and this install was for 2 systems. They were on time each day they were working at the home. Each person working on the systems were very professional, polite, and extremely knowledgeable. It was a 4 day install. They made sure everything was completed correct the first time and did not rush it. We would use them again!!!

Nancy Johnson

18:09 15 Oct 20

William Girzone

18:58 30 Sep 20

Very professional, courteous team who did a meticulous job replacing hot water heater. Highly recommend.

michael powers

14:31 24 Sep 20

Great service. tech arrived exactly in the time promised and repaired unit quickly and at a fair price.

Jessica Crawford

13:38 19 Aug 20

brandon sawyer

21:01 06 Aug 20

Jeff Horner

18:44 30 Jun 20

We needed a mini-split ductless system put in to provide HVAC to some space that was not in the original ducting plan for our house. Jason and his team worked well with us, listened to our desires, came on time, and finished our project earlier than estimated. They were efficient, thoughtful in their work, and got done before the heat of the day really settled in at our house. We were very pleased with their work.

Kristy Kempf

15:19 17 Jun 20

Jason Kremkau

11:44 18 May 20

Hyper-Responsive, very thorough, very trustworthy, professional and dependable.These are my go to from now til the day I die.

David Cote

19:13 06 Apr 20

Showed up on time and quickly replaced my waterheater at a reasonable price and cleaned up after they were done...very wekl done. Thanks Lance and Tim...you guys rock!!!

Mark Cox

01:15 22 Oct 19

Jason has great customer service and installed a mini split system in our basement. He was professional and reasonable. They waited for me to finish the basement with the drywall before they came back. It was a fairly smooth process. I would recommend them. Also the mini Split looks pretty good.

Derek Harrington

23:29 24 Jun 19

Lisa Bergquist

04:02 23 Sep 18

Paula Austin

02:00 20 Sep 18

Susan Jackson

19:40 17 Jul 18

Ryan Mierzejewski

14:37 06 Jul 18

Brannon came out a diagnosed the issue right away. Our air exchanger was back up and running with out issues with in the hour. Thanks so much!

Matthew Sigourney

12:53 06 Jul 18

From my first phone to the completion of installation, Jason and his team provided outstanding customer service. All questions were answered, installation was quick and clean, and pricing was excellent considering the service provided. I would highly recommend Custom Klimates to anyone with HVAC needs.

Nick Falk

14:34 03 Jul 18

Brannon was awesome! Explained everything! Not looking to buy another A/C unit soon. Will I definitely recommend!

Alex Bishop

14:11 02 Jul 18

As a property manager and homeowner, I highly recommend them for both residential and commercial. Can't beat the service!

Shelia Vincent

22:39 30 Jun 18

Dilip Patel

12:37 29 Jun 18

Glenn Smith

03:02 29 Jun 18

Tony Roberts

22:08 28 Jun 18

Samantha Stephan

16:55 25 Jun 18

Jerry Siegal

05:16 24 Jun 18

Very pleased with my new air conditioning unit. Work men very pleasant and efficient.

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Facebook Rating

4.8

Based on 18 reviews

Custom Klimates

4.8

23:08 25 Mar 23

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16:36 19 Jul 21

19:44 21 Apr 21

Very professional. I had the pleasure of using this company twice. They were kind, caring and personable. Returned my call in a timely manner and came to do repairs quickly. Kudos it is refreshing to find a company like this to help you in a time of need. I highly recommend them. Thank you Custom Klimates team. Keep up the good work!!!!!Susan HanleyMarietta GA

16:49 04 Jul 20

Recently, Custom Klimates installed two new air conditioning systems in our home. Both systems included the A/C condenser on the outside of our home as well as the air handler on the inside. Tim and his crew of technicians also installed additional ductwork that was required to adequately expand coverage of the system in the upstairs area of our home. The entire Custom Klimates staff was extremely professional with all aspects of the installation process and answered all our questions as the job progressed. In short, they went above and beyond to ensure that we were fully satisfied. I strongly recommend Custom Klimates to anyone needing air conditioning system work.

12:55 05 Jun 20

Friendly, knowledgeable, and excellent service. They just replaced our whole upstairs unit including duct work and lines. We could not be happier with our new system. Looking at doing the downstairs now. Recommending to all our friends!

15:33 25 Mar 20

Called a few moments ago and spoke with a gentleman who was extremely rude. I proceeded to ask him about his marketing/social media department and he cut me off stating the company did not have one and regardless they were uninterested in my business. Never again. Go elsewhere!

21:47 30 Oct 19

We have been a customer for a while. They always come when they say & do an excellent job with our maintenance. They explain everything they do. We would definitely recommend Custom Klimates.

13:37 21 Mar 19

Family owned and operated. Excellent customer service and fair pricing.

02:28 31 Mar 18

16:58 04 Feb 18

13:20 28 Jun 17

I use Custom Klimate for general maintenance on my HVAC. They are prompt with service, kind and considerate and reasonably priced. It gives such peace of mind to know the AC units are working their best.

14:35 25 May 17

They are awesome! They did a great job on my personal home and rental property. They save me so much time and worry about my rental property.

23:52 06 May 17

16:30 21 Apr 17

On time, courteous and affordable. I would recommend them to any of my friends.

14:21 18 Jan 17

My upstair's heater stopped working and the temperature high that day was in the 30's. I called Kustom Climates and they were out the same day. Fast, friendly, reliable service at a great price. Will definitely call them again.

22:23 17 Jan 17

00:29 25 Apr 16

This is a family business with extensive HVAC and mechanical experience. They have always been there for me exactly when I needed them. Love these folks!

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